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Health & Wellbeing · May 2026
Restroom Perception Survey
Tuesday 5th May, 2026
Bradley Company published the 2026 Healthy Handwashing Survey showing restroom cleanliness, maintenance and touchless technology strongly influence public perceptions of businesses and customer behaviour; the research highlights stats (86% link restroom quality to goods/services quality, 85% form negative impressions, 80% value touchless fixtures) to drive coverage about restroom standards and facility management.
Why it worked: It used fresh, quantified consumer behavior stats (86%, 85%, 80%) to tie a mundane detail to revenue risk and CX outcomes.
The lesson: Consider running a quick-hit survey that quantifies an overlooked touchpoint’s impact on spend or churn, then pitch the headline metric first.
Bradley Company
7 Sources:
Coverage over time
How this story spread across the media
| Publication | Headline | Date |
|---|---|---|
| aspe.org | New Survey: Americans Admit Surprising Public Restroom Behaviors - ASPE Pipeline | Tuesday 10th March, 2026 |
| contractormag.com | Bradley Survey: Clean Restrooms Drive Repeat Business and Higher Spending | Contractor Magazine | Tuesday 5th May, 2026 |
| prnewswire.com | Bradley Company Survey Illustrates How Restroom Conditions Influence User Confidence and Business Performance | Tuesday 5th May, 2026 |
| aspe.org | Survey Illustrates How Restroom Conditions Influence Business Performance - ASPE Pipeline | Tuesday 5th May, 2026 |
| facilityexecutive.com | Restroom Conditions Influence User Confidence, Business Performance - Facility Executive Magazine | Wednesday 6th May, 2026 |
| pmmag.com | Bradley Company Survey Illustrates How Restroom Conditions Influence User Confidence and Business Performance | Plumbing & Mechanical | Thursday 7th May, 2026 |
| facilitiesnet.com | Public Restrooms Shape Facility Reputation | Monday 25th May, 2026 |