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Top 3 Campaign in Finance · September 2026
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Top 3 Campaign
Finance · September 2026

The Home Insurance Renewal Transparency Investigation

PR Campaign
Monday 28th September, 2026

CHOICE and the Financial Rights Legal Centre analysed 52 home insurance renewal notices and found that three in four gave no reason for premium increases. They paired the findings with homeowner stories and eye-opening quote comparisons, then called on the government to require insurers to explain price rises and ways to reduce them.

Why it worked: It exposed a clear, current code-of-practice breach with hard numbers (52 renewals, 75% no reasons) and human mortgage-risk stakes, plus a government ask.

The lesson: Consider auditing a small, representative sample for a specific rule breach, pair it with vivid case studies, and demand a simple regulatory fix.

CHOICE Financial Rights Legal Centre
2 Sources:

Coverage over time

How this story spread across the media

Publication Headline Date
choice.com.au No explanations for big home insurance hikes - CHOICE Monday 28th September, 2026
financialrights.org.au Home insurers failing to provide explanations for premium increases - Financial Rights Legal Centre Tuesday 29th September, 2026
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