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Top 10 Campaign in Retail · August 2026
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Top 10 Campaign
Retail · August 2026

AI on the Diner’s Terms

PR Campaign
Tuesday 18th August, 2026

PAR Technology commissioned a survey of 1,000 US diners to explore their comfort with restaurant AI. The report found that nearly three-quarters are open to AI-assisted dining, provided restaurants remain transparent and preserve access to human staff, giving PAR a timely data hook for industry coverage.

Why it worked: It flipped the prevailing “AI will replace workers” narrative with fresh, quantified trend reversal (41% discomfort to 27%) and a clear threshold—transparency and human fallback.

The lesson: Consider fielding a fast, statistically solid poll that quantifies a surprising shift and names the exact condition where trust flips.

PAR Technology
4 Sources:

Coverage over time

How this story spread across the media

Publication Headline Date
qsrmagazine.com PAR Technology Releases Industry Report on AI in Restaurants - QSR Magazine Tuesday 18th August, 2026
qsrmagazine.com PAR Technology Releases Industry Report on AI in Restaurants Tuesday 18th August, 2026
qsrweb.com 3 in 4 diners open to restaurant AI, PAR survey finds Monday 24th August, 2026
franchising.com Diners Revise Their Thoughts About AI Monday 31st August, 2026
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