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NYC Public Interest Technology PIT Crews

PR Campaign
Monday 13th July, 2026

New York City launched five Public Interest Technology crews, recruiting Silicon Valley and US Digital Service veterans to rebuild confusing public services in rapid 12-week sprints. The programme earned attention with a playful go-kart launch and a first project helping residents report companies that make subscriptions difficult to cancel.

Why it worked: It tied a specific consumer pain (click-to-cancel) to a hard deadline and enforcement tool, backed by credible USDS alumni and eye-catching go‑kart visuals.

The lesson: Consider anchoring your pitch to an imminent rule change and launch a simple reporting tool with a playful visual stunt to personify impact.

New York City Office of Technology and Innovation
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