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ICO warns on human cost of data breaches

Industry News
Friday 31st July, 2026 The UK Information Commissioner warns data breaches cause deep, lasting harm—especially to vulnerable people—and urges organisations to respond with empathy and better protection. This gives Wise a chance to speak about protecting customers’ financial and personal data in the UK and beyond, and to reinforce trust in its secure, transparent cross-border services.
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Why have we flagged this?

The ICO warning about widespread, harmful data breaches directly relates to your responsibilities as a payments and account provider and presents an opportunity to explain your data-protection measures and support for affected customers.

Get reactive idea inspiration Thinking...
These are starting points for inspiration, not finished ideas.
Expert comment
Data breach notices must explain what victims should do next
Wise can argue that vague breach notifications leave people exposed to follow-on fraud, especially when passports, bank details or identity documents are involved.
Expert comment angle: Offer Wise’s security spokesperson to the ICO and national consumer-affairs press with a specific call for action-led breach notices covering international payments.
Why: It turns the ICO’s warning into a practical financial protection issue with clear relevance to Wise’s expertise.
Expert comment
A data breach can become an international money crisis
Wise can explain that compromised identity or account data can quickly affect people’s ability to send, receive or access money across borders.
Expert comment angle: Have Wise’s fraud expert tell financial and technology journalists that breach support should include payment-specific guidance, not just credit monitoring advice.
Why: It adds a distinctive cross-border payments perspective that most breach commentary will miss.
Newsjack
Wise could launch a breach response checklist for money users
Create a plain-English guide showing people how to protect accounts, verify payment requests and respond if identity or banking data is exposed.
Newsjack angle: Publish it within days and offer the checklist, plus a Wise security expert, to the ICO, BBC consumer desks and national money pages.
Why: It gives journalists a useful public resource while directly responding to the ICO’s call for empathetic support.