FaceTime bank scams target iPhone users
Thursday 16th July, 2026
Scammers impersonate bank staff and use FaceTime to trick iPhone users into sharing screens, passwords and bank details, then steal funds or account info in the US and beyond.
This gives Wise a chance to reassure customers—especially in the UK and Europe—about secure verification practices and remind them how Wise communicates about account checks.
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Why have we flagged this?
This widespread FaceTime scam targets bank customers and digital payments users — Wise can provide fraud-prevention guidance and expert comment to reassure customers.
Get reactive idea inspiration
Thinking...
Expert comment
Banks should never video you to ‘verify’ your account
Wise’s head of fraud sets a hard rule: no legitimate bank or payments firm will ever ask for a FaceTime or video call to access your account, and shares a 30‑second check to stop screen‑share scams.
Expert comment angle: Offer a clear, quotable rule of thumb and a three‑step ‘hang up, verify, report’ playbook to consumer tech and personal finance reporters.
Why: A firm, simple rule from a major payments brand cuts through confusion and gives journalists a clean line to run.
Newsjack
Wise launches a 60‑second FaceTime scam test
A one‑minute, public checklist and number‑checker tool that tells people if a call or link is legitimate, plus a downloadable iPhone settings guide to silence unknown FaceTime calls.
Newsjack angle: Publish the checklist and tool on your blog and socials today, brief consumer tech desks, and offer a spokesperson for live demos.
Why: A practical, usable tool linked to the headline risk gives media something to embed and audiences a quick fix.